Installing a Dante card to the Wing internal slot.

[GaryH]

@Samuel Charlebois Sorry, I don’t know how I missed your other post. I was just trying to help, perhaps too quickly and blindly. That is just so very strange. Makes me more than glad I have Brooklyn II cards. I would submit a service ticket to MT, not for repair but technical assistance. They need to know about this behavior, especially since they believe problems with Brooklyn 3 cards are now fixed and have stated so. I also can’t help but wonder if the issue possibly stems from a mixer problem and not the card as such. Good luck. Annoying indeed.

[Samuel Charlebois]

@Samuel Charlebois Sorry, I don’t know how I missed your other post. I was just trying to help, perhaps too quickly and blindly. That is just so very strange. Makes me more than glad I have Brooklyn II cards. I would submit a service ticket to MT, not for repair but technical assistance. They need to know about this behavior, especially since they believe problems with Brooklyn 3 cards are now fixed and have stated so. I also can’t help but wonder if the issue possibly stems from a mixer problem and not the card as such. Good luck. Annoying indeed.

Thank you for your help! I appreciate it!

Yesterday, I decided to install the BK3 internally and the it fixed the issue!

I did the special boot with the blank button so the card gets detected, then I flashed it with the internal fw 4.2.4.8, installed it internally, registered it and now it works!

No clue why it would not work externally.

[GaryH]

@Samuel Charlebois Glad it’s working!! If the internal firmware was somehow flashed on the card and then put in the external frame without the external firmware version being flashed could explain it. Also why it works now internally. You probably are aware that the 2 versions are different, but in just in case, that might be it. I think Audinate (in Dante Controller) also names them differently than MT (iirc, Wing64 and Wing-Dante64 with Wing64 being the internal version. You can double check by looking in the manufacturer library files in Dante Controller. The confusion in all of it doesn’t help AND the card itself doesn’t care which is loaded but the Wing does.

EDIT OK so I checked and the screen below shows the current Audinate Behringer library firmware files. The 4th one down is the latest INTERNAL Bk3 and the 5th is the latest EXTERNAL Bk3. They were named as I mentioned above. The first 2 files listed are Wing Bk2 versions (1 is external, 2 is internal).So:

Wing-AoIP Dante=Wing64=Internal versions
Wing-Dante=Wing-Dante64=External versions

4.2.3.13 is Brooklyn 2
4.2.7.7 (and 4.2.4.8) is Brooklyn 3
(Nothing at all confusing there )

Audinate doesn't list the earlier 4.2.4.8 Bk3 version and neither MT or Audinate mentions Bk2 or Bk3 at all! You just have to know which file is for which.

Bottom line if 4.2.4.8 is working for you, don’t even look at it the wrong way

[Samuel Charlebois]

EDIT OK so I checked and the screen below shows the current Audinate Behringer library firmware files. The 4th one down is the latest INTERNAL Bk3 and the 5th is the latest EXTERNAL Bk3. They were named as I mentioned above. The first 2 files listed are Wing Bk2 versions (1 is external, 2 is internal).So:

Wing-AoIP Dante=Wing64=Internal versions
Wing-Dante=Wing-Dante64=External versions

4.2.3.13 is Brooklyn 2
4.2.7.7 (and 4.2.4.8) is Brooklyn 3
(Nothing at all confusing there )

Audinate doesn't list the earlier 4.2.4.8 Bk3 version and neither MT or Audinate mentions Bk2 or Bk3 at all! You just have to know which file is for which.

Bottom line if 4.2.4.8 is working for you, don’t even look at it the wrong way

Thank you for the clarification! It is indeed very confusing...

[Samuel Charlebois]

EDIT OK so I checked and the screen below shows the current Audinate Behringer library firmware files. The 4th one down is the latest INTERNAL Bk3 and the 5th is the latest EXTERNAL Bk3.

Following your clarification, I went ahead and updated my internal BK3 from 4.2.4.8 to 4.2.7.7 with Dante Updater.

Happy to report everything works!

[technopolizei]

Anybody solve this issue?
A few months ago I had the same problem. Then I updated the Wing-Dante Сard (external) to version 4.2.7.7 and it was not recognized in the Dante Controller. Then MT sent me custom firmware 2.0-5 and Wing was on the Dante Controller list. Today I installed firmware 2.1 and the problem repeated itself, I tried to roll back to custom firmware from MT version 2.0-5, but this, unfortunately, did not bring the desired result. I lost Wing again in Dante Controller... I contacted support.

[GaryH]

Use Dante Controller, updater section, set the advanced settings and check the first 2 boxes, allow imported firmware and, allow rollback, if you have the external firmware version of 4.2.7.7 stored, you should be able to re flash your card back to it. If the correct version for your card is flashed, it will work with Wing firmware 2.1. This was built into that Wing firmware-to allow 4.2.7.7 to work as intended. You still need the right firmware version (int or ext) of 4.2.7.7 to allow the network ports of the Wing to function fully. The 2 are different and this could be the issue.

[johnman51]

Hi!
I have an DN32 Dante with a Brooklyn II Rev 3B and I'm confident about keeping it and using the internal Card for my future Wing Compact…

Do you think I'll be able to flash the firmware of the Internal Wing64 inside?

Kind regards,
John.

[GaryH]

@johnman51 I did not see your post until this am. Sorry. Hope you are up and running. If in a Wing now and working externally, I would bet it will flash as it sits just fine. If put in a NEW Wing Rack/Compact, you will need to do the registration again. I found by accident that you can do the registration before you actually put in a card (on a Rack). It will then see the Dante card right away when installed. I think that on a Rack anyway, the registration utility actually kind of 'turns on' the internal slot and lets the mixer know there is a card installed. Otherwise it is the equivalent of off-neither a Dante card or a WSG card in that slot. HERE is the best place for flashing info.