Station stopped working after Firmware and app update

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DwayneA
Posts: 59
Joined: Thu Apr 15, 2021 11:00 pm

Station stopped working after Firmware and app update

Post by DwayneA »

HI all.
Not sure this is the right place to seek assistance. The Mixing Station (MS) website doesn't have a support option.

Scenario.
Three weeks ago updated MR18 to firmware V1.2 Hardware V1.

Last weekend tried to use MS on an Android tablet at a gig and it reported 'Wrong Firmware", "Continue?". I tried to continue but app was uncharacteristically unreliable. The app froze almost immediately and did not control the mixer. I gave up and used M-Air-Edit on a Windows tablet for the gig. Fine.

Today updated all apps on the Android tablet, including MS. MS now at v1.9.2(293).
Now the app will not connect to the MR18.
Choosing X/M Air then the correct IP address MS synchronizes to 8% and ceases. After a few seconds
Error: Sync Failed
No reply for /fxsend/4/eq/on
This may be caused by a bad connection

Any and all advice on how to troubleshoot and correct will be appreciated.
Dwayne A
DwayneA
Posts: 59
Joined: Thu Apr 15, 2021 11:00 pm

Re: Station stopped working after Firmware and app update

Post by DwayneA »

Okay, after I posted this I looked at some other posts and figured out I need to scurry down the 'Task' wormhole on the Mixing Station website.
I have now posted this same info as a bug on that site.

Again, I will be grateful for any advice on solving this issue.
DwayneA
Posts: 59
Joined: Thu Apr 15, 2021 11:00 pm

Re: Station stopped working after Firmware and app update

Post by DwayneA »

Update. Run Diagnostics reports
Ping: 6ms latency, 8ms jitter
Your device can reach the mixer
DwayneA
Posts: 59
Joined: Thu Apr 15, 2021 11:00 pm

Re: Station stopped working after Firmware and app update

Post by DwayneA »

Update.
Got a reply from David on the bug task. Update to 1.9.3 is pending and will address this issue.
Thx David.
DwayneA
Posts: 59
Joined: Thu Apr 15, 2021 11:00 pm

Re: Station stopped working after Firmware and app update

Post by DwayneA »

Update.
v1.9.3 solved the issue.
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pvannatto
Posts: 1352
Joined: Wed Apr 14, 2021 3:48 pm
Location: Ontario, Canada

Re: Station stopped working after Firmware and app update

Post by pvannatto »

DwayneA wrote: Thu Jul 13, 2023 2:15 am v1.9.3 solved the issue.
Thanks Dwayne. I've updated Mixing Station and will be using it for a gig tomorrow.
Paul Vannatto
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